CASF-Supported · Digital Literacy, Broadband Adoption & Digital Inclusion

Digital Literacy & AI Skills Curriculum

Beginner-friendly instruction designed to build the practical computer, internet, broadband, and AI skills participants need for everyday life, education, and work.

Californians of all ages learning digital skills together in a CASF community class
20 Participants
Small-group instruction
Starts November 11
8-week learning path
Beginner Friendly
No experience needed
In-Person & Online
Flexible format

By the End, Participants Can

  • Use a computer and internet connection with greater confidence
  • Communicate online
  • Protect themselves from common digital risks
  • Use everyday digital tools
  • Understand and responsibly use basic AI tools

Who This Program Serves

  • Low-income California residents
  • Seniors and older adults
  • Job seekers and workforce re-entrants
  • Immigrants and non-English speakers (bilingual support available)
  • Individuals with limited or no prior computer experience

8-Week Learning Path

36 lessons across eight weeks. AI is introduced in Week 2 — not saved for the end — while Week 1 stays focused on device setup and getting connected.

Week 1
Getting Comfortable With Technology
  • 1.1 Computer Basics

    Turn a device on/off and identify the main parts of the screen.

    The desktop is home. Icons open programs. Always shut down properly.

  • 1.2 Keyboard, Mouse & Touchpad

    Click, scroll, and type with basic accuracy.

    One click selects. Two clicks opens. Shift makes capitals.

  • 1.3 Device Settings

    Adjust volume/brightness and locate accessibility settings.

    Settings has more options if you ever need bigger text or other help.

  • 1.4 Connecting to Wi-Fi

    Find and connect to Wi-Fi independently.

    Click the Wi-Fi symbol, find your network, type the password once.

Take-home: Turn the laptop on/off once at home. Reconnect to Wi-Fi if disconnected.
Week 2
Internet Basics & Meeting AI
  • 2.1 Web Browsers

    Open a browser and use tabs and the address bar.

    The address bar is where you type where you want to go.

  • 2.2 Search: Google vs. AI

    Understand the difference between a search engine and an AI chat tool, and when to use each.

    Search gives you links to check. AI gives you a direct answer to think about. Neither replaces the other.

  • 2.3 Your First AI Conversation

    Open an AI tool and have a first successful interaction.

    AI can produce useful answers but can also be wrong, sometimes while sounding very confident. That's why we check.

  • 2.4 Safe and Confident Web Navigation

    Recognize the signs of an unsafe website.

    Unexpected prize pop-ups, urgent warnings, and requests for personal information are warning signs. Don't click until you verify.

Take-home: Ask the AI tool one real question you're curious about. Then verify it with a search.
Week 3
Email, Communication & AI-Assisted Writing
  • 3.1 Create and Manage Email

    Have a working email account and understand inbox basics.

    Your inbox is your mailbox. Folders keep it organized.

  • 3.2 Attachments

    Safely open, save, and add attachments.

    Save the attachments you need. Never open one from a stranger.

  • 3.3 Using AI to Draft a Message

    Use AI to draft a real email, then edit it into your own voice.

    Let AI write the first draft. You make it sound like you before sending it.

  • 3.4 Video Calls & Respectful Communication

    Join a video call and match tone to context.

    Match your tone to who you're writing to.

Take-home: Send one real email this week, using AI to help draft it if useful.
Week 4
Staying Safe Online (Including AI Safety)
  • 4.1 Passwords

    Create a strong password.

    Longer is stronger. Don't reuse the same password everywhere.

  • 4.2 Scams and Phishing

    Identify phishing attempts.

    Urgent + asking for personal info = red flag.

  • 4.3 Privacy

    Understand what privacy settings control.

    Privacy settings vary by app. Take a few minutes to review what's being shared.

  • 4.4 Protecting Personal Information

    Identify what personal information should never be shared casually.

    If something asks for your SSN or bank info out of nowhere, stop and verify before typing anything.

  • 4.5 Recognizing Misinformation

    Apply a basic check before believing or sharing information found online.

    Before you believe or share something surprising, check another trustworthy source.

  • 4.6 AI Safety: Hallucinations & Trusting AI Output

    Apply the same verification habit to AI-generated output.

    AI can be confidently wrong, just like a misleading headline can look official. The same check applies to both.

Take-home: Review privacy settings on one app you use. Ask AI something and check if the answer holds up against a second source.
Week 5
Everyday Digital Tools, Powered by AI
  • 5.1 Online Forms

    Accurately complete an online form.

    Have your info ready. Review before you submit.

  • 5.2 Documents, with AI Help

    Create a document and use AI to improve or organize its content.

    AI can help you write better and faster — you're always the one who decides what stays.

  • 5.3 Cloud Storage

    Understand that cloud storage keeps files accessible anywhere.

    If your file is saved to cloud storage, you can usually access it from another device.

  • 5.4 Accessing Services & Using AI to Understand Them

    Navigate a services portal and use AI to clarify confusing content while protecting sensitive information.

    AI can help explain a confusing letter, but strip out your personal details first.

  • 5.5 Organizing Digital Files

    Create folders and name files clearly.

    Name your files clearly. Use folders.

Take-home: Organize one folder at home. Use AI to help draft or explain one real document.
Week 6
AI Literacy: Going Deeper
  • 6.1 What AI Is and Is Not

    Have an accurate model of how AI works.

    AI predicts. It doesn't know. That's the whole idea to remember.

  • 6.2 Everyday Uses, Expanded

    List multiple realistic AI use cases relevant to your own life.

    AI is a starting point, not the final word on anything important.

  • 6.3 Responsible Use, Revisited in Depth

    Explain hallucination risk to someone else.

    Confidently wrong is still wrong. Always double-check.

  • 6.4 Writing Clear Prompts

    Write a specific, detailed prompt.

    The more specific you are, the more useful the answer.

Take-home: Try 3 different prompt styles on the same task and compare results.
Week 7
AI for Life, Learning & Work
  • 7.1 Use AI for Writing

    Produce a real piece of writing with AI help.

    AI drafts. You finish it in your own voice.

  • 7.2 Planning

    Use AI to break a task into steps.

    AI turns overwhelming tasks into simple lists.

  • 7.3 Learning

    Use AI to get something explained more simply.

    Confused? Ask AI to explain it more simply — and ask again a different way if needed.

  • 7.4 Job Search and Everyday Tasks

    Use AI to support a real job search task.

    AI is a practice partner, not a replacement for your own experience.

  • 7.5 Verify AI-Generated Information

    Consistently verify AI output before using it for anything real.

    Before you use anything AI gives you for something real — check it.

Take-home: Use AI for one real task this week. Verify before using the result.
Week 8
Practice, Certification & Next Steps
  • 8.1 Hands-On Skills Review

    Demonstrate core skills, including AI use, with support.

    You've done all of this before. Today is just practice.

  • 8.2 Independent Practice

    Know how to keep building skills after the program.

    Practice assessments are free and open to anyone.

  • 8.3 Broadband Resources

    Know where to find ongoing low-cost internet.

    Here's exactly where to go if you need continued access.

  • 8.4 Personal Digital & AI Action Plan

    Leave with a written plan.

    You're leaving with a real plan, not just a memory of eight weeks.

Program completion: Certificate of program completion issued. Participants interested in an official Northstar certificate can be referred to a participating Northstar location for a proctored assessment.

Curriculum at a Glance

WeekFocusWhat you practice
Week 1Getting Comfortable With TechnologyComputer Basics • Keyboard, Mouse & Touchpad • Device Settings • Connecting to Wi-Fi
Week 2Internet Basics & Meeting AIWeb Browsers • Search: Google vs. AI • Your First AI Conversation • Safe and Confident Web Navigation
Week 3Email, Communication & AI-Assisted WritingCreate and Manage Email • Attachments • Using AI to Draft a Message • Video Calls & Respectful Communication
Week 4Staying Safe Online (Including AI Safety)Passwords • Scams and Phishing • Privacy • Protecting Personal Information • Recognizing Misinformation • AI Safety: Hallucinations & Trusting AI Output
Week 5Everyday Digital Tools, Powered by AIOnline Forms • Documents, with AI Help • Cloud Storage • Accessing Services & Using AI to Understand Them • Organizing Digital Files
Week 6AI Literacy: Going DeeperWhat AI Is and Is Not • Everyday Uses, Expanded • Responsible Use, Revisited in Depth • Writing Clear Prompts
Week 7AI for Life, Learning & WorkUse AI for Writing • Planning • Learning • Job Search and Everyday Tasks • Verify AI-Generated Information
Week 8Practice, Certification & Next StepsHands-On Skills Review • Independent Practice • Broadband Resources • Personal Digital & AI Action Plan

Ready to Earn Your Certificate?

Complete the program and receive your official CASF Digital Literacy Certificate of Completion — free of charge.